Customer Reviews

Reviews are requested (without incentive) but voluntarily submitted by our customers 🙂

Based on 422 reviews
87%
(367)
9%
(37)
2%
(10)
1%
(6)
0%
(2)

Would have been 5 stars if the date for free chimney sweep date had been in your diaries as well as mine. The sweep was great though. All ok

j
50 Nets Kiln Dried Logs
jennifer parry
Great wood

Exactly as it says - dried hardwood. All stacked away by really helpful delivery man.

Always great service

I have been ordering from Bristol Firewood for 10 years and have always been happy using them. I have now started using them for my chimney sweeping and have been pleased. I have also signed up to monthly payments to spread my costs throughout the year, avoiding one off larger payments.

S
Monthly Membership
Sally Robinson
membership

Been using BF for years now. Would highly recommended as great service

Great to get chimney swept in good time

The sweeping is part of an
excellent package. We were able to fix a time and day and the visit was spot on. Well done.

S
Kiln Dried Ash Nets
Simon Webster
13 net delivery

Unfortunately I only received 13 nets.The driver said he was a net short and would drop an extra one the following week but it didn’t arrive. When I moved the delivery into the store I counted that we only had 13 nets actually delivered.

Great Logs

Excellent company & the logs conveniently delivered in nets & burn really well.

N
5 Kindling Bag
Nicholas Dell
Good wood but small sticks

Quality ids good and a reasonable amount of wood in each bag. THe kindling itself is slightly too short in length for our woodburner

50 Natural Firelighters

Great product but expensive

Great product, but expensive. Would be nice to have a cheaper price on larger orders.

M
5 Kindling Bag
Michael Bright
Great stacking

Thank you to the delivery man who stacked the wood in our wood store so neatly. It's this attention to detail that is typical of Bristol Firewood.

Great delivery- thanks

Great delivery- thanks

T
Kiln Dried Ash Nets
Timothy Langdale
Good

Excellent service

15 Nets Kiln Dried Logs

M
Kiln Dried Oak Nets
Michael Bright

Excellent service and excellent wood. The delivery person stacked the logs beautifully. Can't fault it.

Dried kiln logs

Delivery was on time and left where we requested although I will say wood this time is not burning very well which is not normally the case with previous deliveries. Don’t know if logs had got wet as we store them inside after they have been delivered

s
Kiln Dried Ash Nets
sarah dunwell
Fragrant Firewood

I have been using Bristol Firewood for several years now and the company has always supplied high quality logs. Recently I was unable to buy the usual oak logs and so opted for the silver birch and alder mix. The fragrance of the silver birch is amazing and both burn well. When I run out I'll be back for more!!!

Money up in smoke!

What can I say? They kindled a burning desire within me but it all turned to ashes. Like all love, it went up in flames…

C
Kindling Bag
Christine Shrimpton
Kindling

Same quality as usual no complaints

Perfect

As advertised. Delivery was friendly and on time and the logs are great.

C
Kiln Dried Oak Nets
Christine Shrimpton
Type of wood

We found these latest logs require a lot more air to burn than those we have had previously. Consequently they burn through more quickly, and will not last as long as we hoped.

Free Gift of Kindling (Quantity Determined by Offer Details)

15 woodlogs

prefer if bigger logs in bag, as they burn very fast on open grste

Feed back

Excellent service. Very helpful when speaking to you on phone. Thank you
so much, Ann