Delivered as ordered and stacked for me. Wood is great, easy to light and gives out loads of heat. Would recommend.
The delivery driver is an asset to your company, he was funny, kind and thoughtful.
Great burning logs ready to use straight away.
Thank you!
Free Firewood – Quantity Determined by Offer Details
Arrived on time, efficient and tidy and offered good advice going forward. Will use again.
Have used your logs for some years and been fully satisfied with them. However latest delivery of 25 sacks was a disappointment to us as the sacks appeared to be much smaller than usual as were the logs within. Am debating whether to continue with future orders from you.
Wishing you all a happy new year.
Mr&Mrs white.
Bought from you for years but this batch was damp with mold on the logs. Hope they are better quality next time.
Great for convenience delivery drivers are excellent my only negative is how small the nets are getting compared to 2 years ago. I can now carry 2 at once & I'm 4'9" not very strong
I’ve always used Bristol Firewood, because the wood burns well (in my opinion) and the delivery driver always puts it in my garage for me.
They didn’t have Oak this time, which is a shame as I find others burn too quickly. But I’m happy I have heat and probably the oak forests should stay in the ground!! I think I had ash (not sure) bright flame, good heat, but fast burning which is slightly annoying as I normally like to mix a bit of oak in the burner so that I am not constantly feeding it. Hence the nets of wood last longer.
I ordered the same 50 nets of kiln dried hardwood 'Ash and Oak Superior Mix' as I had a couple of years ago, however what was delivered in 2024 was very different from the previous wood. I told the delivery driver that the nets weighed significantly less than the previous ones but he assured me they were the right ones. I later weighed the bags - the new ones were 5.7kg and the old ones 9.6kg. Despite this the price was considerably higher. They burn through in no time and the logs are much smaller than before. At £7.20 a net (even with a discount) it makes a few hours' use of the wood burner more costly than heating the whole house for an entire day with gas. I've always been happy with the service received, the dryness and the ease of ordering, but either they made a mistake with the order or they are simply no longer good enough value for me and I shall look elsewhere next time.
Too many small pieces compared to the higher quality nets. They therefore burn away quicker and with less heat. I think the more expensive ash/oak are actually better value and will switch back once these have gone. Mixed nets was only option due to availability at time of order.
Competitively priced logs, easy to order and quick delivery. I’d say the wood is pretty well seasoned but the logs are chopped small and burn very quickly compared to the mature Ash logs I’ve ordered from Arnos Vale previously. So suddenly the price becomes a false economy.
First time of ordering logs, very pleased with what I had will be ordering more soon. Driver was very polite, helped with putting logs in my bin. Excellent service
Thank you.
Grateful that I could say where we wanted the logs left by email.
It is so simple, place order on line and enter delivery preference then wait for delivery. Driver is always polite and helpful. Great service. Thank you!
Great quality, very dry, cut to just the right size and delivered to the door, not left in the street. Perfect.