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Setup your membership.

Starting from £15.95 / month
Save 18%-38% compared with one-off orders, including 50% OFF annual chimney sweeps.
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Earn up to 163 loyalty points.

Frequently Asked Questions

Our firewood subscription service delivers kiln-dried, ready-to-burn firewood—plus a few extra goodies—directly to your home on a recurring basis between 2 to 5 times per year, depending on your needs.

Whether you're heating your home in the colder months or regularly enjoying outdoor fires, you'll always have a reliable supply on hand.

Even better, you can spread the cost over 12 months, making it more manageable and stress-free.
No more last-minute log runs. No more running out. Just consistent, convenient warmth.

Our firewood subscription is super easy, and you’re in control. Simply choose your:

  • Preferred order size – Starter Kit, Winter Warmer, or Ultimate Log Burner
  • Wood type – tailored to your stove or fireplace and personal preference.
  • Delivery frequency – from 2 to 5 times per year

We take care of the rest—cutting, kiln drying, packaging, and delivering premium firewood straight to your door.

Yes! You can customize:

  • Quantity
  • Wood type (mixed, oak, or ash)
  • Delivery frequency

Absolutely. All our firewood is properly kiln dried and moisture-checked to ensure it is safe, clean, and ready to use upon delivery.

We typically offer:

  • Mixed Hardwood (e.g., oak, ash, alder, birch) – the ideal mix. Birch, in particular, gives off a bright flame and a pleasant aroma, perfect for ambiance.
  • Ash - Often regarded as the king of firewood, ash burns steadily with a high heat output and produces minimal smoke. Ideal for both indoor fireplaces and wood stoves.
  • Oak – Known for its density and long burn time, oak is an excellent fuel for overnight fires or extended heating.

Yes, you can reschedule deliveries through your account dashboard or by contacting us at least 48 hours in advance.

Yes, we will hand deliver your firewood and stack it in your desired location.

Because you’re able to start receiving deliveries right away, we kindly ask for a minimum 3-month commitment when you join our membership programme.

After that, you’re free to cancel or modify your subscription at any time—no hassle, no pressure.

We currently deliver to all postcodes covering BS, BA, SN and GL.

You can log into your account online to:

  • View upcoming deliveries
  • Change your plan
  • Pause or cancel your subscription
  • Update delivery instructions or payment info

No problem! Just let us know where you’d like your firewood left. We’ll send a delivery confirmation photo and note once it’s dropped off.

Yes. We only partner with responsible FSC registered suppliers who only use wood from sustainably managed sources.

Yes! We hate waste so please keep all of your used nets and we will pick them up next time we deliver so that they can be recycled.

We’re proud to support our local community, and one cause close to our hearts is St Peter’s Hospice. Each week, they run a lottery draw to raise essential funds, and we’re thrilled to take part.

As part of our membership programme, we purchase lottery tickets for the third week of every month. If you're a member, you're automatically entered into a random draw, giving you the chance to win £1,000!

Not only can you enjoy cost-effective, convenient firewood delivery, but you’ll also be helping a great cause and could walk away with a fantastic prize.

Warm your home—and your heart—by joining us today.