Customer Reviews

Reviews are requested (without incentive) but voluntarily submitted by our customers 🙂

Based on 417 reviews
87%
(363)
9%
(36)
2%
(10)
1%
(6)
0%
(2)
Great to get chimney swept in good time

The sweeping is part of an
excellent package. We were able to fix a time and day and the visit was spot on. Well done.

13 net delivery

Unfortunately I only received 13 nets.The driver said he was a net short and would drop an extra one the following week but it didn’t arrive. When I moved the delivery into the store I counted that we only had 13 nets actually delivered.

Great Logs

Excellent company & the logs conveniently delivered in nets & burn really well.

N
5 Kindling Bag
Nicholas Dell
Good wood but small sticks

Quality ids good and a reasonable amount of wood in each bag. THe kindling itself is slightly too short in length for our woodburner

50 Natural Firelighters

Great product but expensive

Great product, but expensive. Would be nice to have a cheaper price on larger orders.

M
5 Kindling Bag
Michael Bright
Great stacking

Thank you to the delivery man who stacked the wood in our wood store so neatly. It's this attention to detail that is typical of Bristol Firewood.

Great delivery- thanks

Great delivery- thanks

T
15 Nets Kiln Dried Logs
Timothy Langdale
Good

Excellent service

15 Nets Kiln Dried Logs

M
50 Nets Kiln Dried Logs
Michael Bright

Excellent service and excellent wood. The delivery person stacked the logs beautifully. Can't fault it.

Dried kiln logs

Delivery was on time and left where we requested although I will say wood this time is not burning very well which is not normally the case with previous deliveries. Don’t know if logs had got wet as we store them inside after they have been delivered

Fragrant Firewood

I have been using Bristol Firewood for several years now and the company has always supplied high quality logs. Recently I was unable to buy the usual oak logs and so opted for the silver birch and alder mix. The fragrance of the silver birch is amazing and both burn well. When I run out I'll be back for more!!!

Money up in smoke!

What can I say? They kindled a burning desire within me but it all turned to ashes. Like all love, it went up in flames…

C
Kindling Bag
Christine Shrimpton
Kindling

Same quality as usual no complaints

G
25 Nets Kiln Dried Logs
Gareth Hawkins
Perfect

As advertised. Delivery was friendly and on time and the logs are great.

C
50 Nets Kiln Dried Logs
Christine Shrimpton
Type of wood

We found these latest logs require a lot more air to burn than those we have had previously. Consequently they burn through more quickly, and will not last as long as we hoped.

Free Gift of Kindling (Quantity Determined by Offer Details)

15 woodlogs

prefer if bigger logs in bag, as they burn very fast on open grste

Feed back

Excellent service. Very helpful when speaking to you on phone. Thank you
so much, Ann

Free Kindling

It looks great as well as bonus 🙂

Short on delivery

2 nets short, had to ring a arange delivery

Great delivery guy

I haven't burnt any of the logs yet so I can't comment but the chap who delivered them was great and very helpful.

Good wood

Fast delivery and good stuff.